Privacy Policy

1. Introduction

Welcome to pop-cam ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered infographic generation service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Purchase credits or subscribe to our service
• Contact our customer support
• Participate in user surveys or provide feedback

This information may include:

• Name
• Email address
• Billing information

2.2 User Content

When you use our service to generate infographics, we collect the images you upload and the generated infographics. These files are stored to provide you with access to your creations.

2.3 Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Usage patterns and preferences
• Referring URLs

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our service
• Processing transactions and managing your account
• Generating infographics based on your uploaded content
• Responding to your inquiries and support requests
• Sending administrative information, updates, and marketing communications
• Analyzing usage patterns to enhance user experience
• Protecting against fraud and unauthorized access
• Complying with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, data storage, analytics, etc.)
• Business Partners: Companies with whom we partner to offer joint services or promotions
• Legal Requirements: When required by law or to protect our rights and the safety of our users

We use Stripe for payment processing. When you make a purchase, your payment information is handled directly by Stripe in accordance with their privacy policy.

5. Data Retention

We will retain your personal information and user content for as long as your account is active or as needed to provide you with our services. We may retain your data for a longer period if required by legal obligations or for our legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing and updating your personal information
• Requesting deletion of your data
• Objecting to processing of your information
• Withdrawing consent for certain processing activities
• Requesting a copy of your personal data

To exercise these rights, please contact us at privacy@pop-cam.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security of your data.

8. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@pop-cam.com